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Fully Connected Shipping
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Introducing Pacejet's New Help Center

Tips and Tricks, Customer Experience

Pacejet would like to introduce our new Help Center, launching tomorrow morning with availability to all our customers. Now have access to all our release notes, enhancements, carrier library information, and more all through your Pacejet portal. Our enhanced design helps you find the answers you need quicker than ever before and helps you make changes on the fly to help update your shipping experience. Read on for more details. 

2020 Pacejet Customer Care Holiday Schedule & Hours

Tips and Tricks, Customer Experience

Happy New Year! Pacejet is gearing up for a fantastic 2020, filled with additional hands-on capabilities, carrier upgrades, enhancements, and more. Our Support and Services teams are rested and ready for the year ahead. At Pacejet, we operate by a few guiding principles and the one that's top of mind right now is our commitment to customer excellence.

We can only achieve customer excellence by managing expectations, bringing innovated solutions to the table, and being available to help your team. With that said, let's talk about our Customer Care/ Support hours and schedules. 

3 Factors to Consider When Choosing a Warehouse Location

Tips and Tricks

As your business expands and your customer base grows, choosing an additional warehouse location is a natural next step. Whether you are a national brand or a hyper-local business, selecting a new location for your warehouse is a significant decision that can make a big impact on multiple parts of your business.

10 Key Considerations When Evaluating a Shipping Solution

Tips and Tricks, NetSuite Channel, Infor, Microsoft, Acumatica

You’ve identified that your business needs a more effective solution to your shipping needs and now you’re looking for a business complete software to help round out your modern enterprise. If you’re trying to find a platform that will bring a profitable value-add to your business, then you should consider integrating a fully connected shipping solution to your ERP. 

Pacejet loves to uncover shipping trends and truths that help us improve customer operations, save money, and move businesses forward. That's why we believe in the science of shipping—because companies are ever-evolving and data, analytics, and flashes of brilliance can help you get where you want to go.

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