Happy New Year! Pacejet is gearing up for a fantastic 2020, filled with additional hands-on capabilities, carrier upgrades, enhancements, and more. Our Support and Services teams are rested and ready for the year ahead. At Pacejet, we operate by a few guiding principles and the one that's top of mind right now is our commitment to customer excellence.

We can only achieve customer excellence by managing expectations, bringing innovated solutions to the table, and being available to help your team. With that said, let's talk about our Customer Care/ Support hours and schedules. 

As your business expands and your customer base grows, choosing an additional warehouse location is a natural next step. Whether you are a national brand or a hyper-local business, selecting a new location for your warehouse is a significant decision that can make a big impact on multiple parts of your business.

You’ve identified that your business needs a more effective solution to your shipping needs and now you’re looking for a business complete software to help round out your modern enterprise. If you’re trying to find a platform that will bring a profitable value-add to your business, then you should consider integrating a fully connected shipping solution to your ERP. 

During the Age of Amazon, retail has become an increasingly tough business. Personalization and innovation are fundamental for retailers’ survival now more than ever. When it comes to selling and shipping in the digital age, Amazon is one of the largest influencers for customer expectations and behavior. They’ve determined the rules of e-commerce and retail overall, as they now control 49% of the US e-commerce market at 5% of all retail sales. This display of power was evident when analysts estimated that Amazon generated over $10.1 billion in sales on its best day last year.

How do you stack up in the Age of Amazon? We’ve compiled a few tips to help you remain competitive and get started on thinking about retail shipping the same way that Amazon does.