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Pacejet 18.3 release with webhooks, Scan Pack performance, and more

New Features, API

We are pleased to announce the Pacejet platform 18.3 release which includes new webhooks functionality in the Pacejet API, major performance improvements for Scan Pack, updates to support an upcoming major upgrade of UPS parcel and freight, new visualizations support for ShipOptics™, and many usability improvements and software corrections.

The 18.3 release is scheduled for the first week of October deployment for all users and will not fundamentally change your primary user experience. Existing Pacejet users will be notified of final upgrade scheduling for your specific location via Pacejet in-app notification. Please read on to learn more about the Pacejet 18.3 release features.

SoTel Systems conquers hidden charges and fees using Pacejet Freight Audit

Success Stories, New Features, Customer Experience

Serving U.S., Canada, and Latin America, SoTel Systems is a cloud-service provider and distributor of business-class communications. With over 36 years of experience in their industry, SoTel Systems has been shipping with Pacejet within their NetSuite environment since 2009.

As their market continually changes, SoTel Systems is constantly in need of innovation. Read more to learn how Pacejet helped SoTel Systems optimize their shipping strategy to help them save money on their freight costs.

More on Pacejet Auto Packing

New Features, Customer Experience

One of Pacejet’s modules is Auto Packing, which is an added feature to the platform that many customers find useful. This can be implemented to help automate the creation of packages during the freight quoting process. Want to learn more about Pacejet's automatic packaging solutions? 

Better customer service by tracking on-time delivery and carrier performance

New Features, Strategy

With customer expectations of fast and reliable delivery at an all-time high, it's more important than ever to have comprehensive shipment tracking available for your entire team. Tracking numbers and links can help you see the status of individual shipments but can't help you monitor the bigger picture of late or delayed shipments across all of your carriers, shipments, and customers.

What if there was a way to continuously track shipments as they leave your facilities with proactive visibility of exceptions or late deliveries?

With Pacejet Carrier Performance Management (released in 18.1 earlier this year) your team has access to an "active tracking system" that continuously pings carrier APIs to track shipments as they leave your facility, move through carrier networks, and arrive at customer locations. With our carrier tracking software, you'll know when shipments were delivered late, when shipping exceptions occur, when deliveries will be late, and you'll gain a comprehensive view of on-time delivery performance for all of your carriers.

Read on to learn more and view a 6-minute demo video.

Pacejet loves to uncover shipping trends and truths that help us improve customer operations, save money, and move businesses forward. That's why we believe in the science of shipping—because companies are ever-evolving and data, analytics, and flashes of brilliance can help you get where you want to go.

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