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The science of shipping with Pacejet
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SoTel Systems conquers hidden charges and fees using Pacejet Freight Audit

New Features, Customer Experience

Serving U.S., Canada, and Latin America, SoTel Systems is a cloud-service provider and distributor of business-class communications. With over 36 years of experience in their industry, SoTel Systems has been shipping with Pacejet within their NetSuite environment since 2009.

As their market continually changes, SoTel Systems is constantly in need of innovation. Read more to learn how Pacejet helped SoTel Systems optimize their shipping strategy to help them save money on their freight costs.

More on Pacejet Auto Packing

New Features, Customer Experience

One of Pacejet’s modules is Auto Packing, which is an added feature to the platform that many customers find useful. This can be implemented to help automate the creation of packages during the freight quoting process. Want to learn more about Pacejet Auto Packing? 

Shipping quotes with line-level control find the best delivery plan for each order

New Features, Strategy

Using multiple fulfillment locations is an effective way to boost delivery speed and lower shipping costs, but the strategy introduces some thorny sourcing and shipping cost issues. For example, if you allow one sales order to source order lines from multiple facilities or drop ship to multiple customer locations, how can you quickly and accurately quote shipping costs for the entire order while rate shopping to find the lowest price for multiple required shipments?

Fortunately, the Pacejet RESTful API makes it possible to embed sophisticated shipment quoting and rate-shopping into any ERP system, allowing users to click one "easy button" for optimized delivery planning. To dig a little deeper into solutions for multi-site fulfillment, this post provides an overview and demo of Pacejet Shipping Quotes for NetSuite, a good example of a simple quoting and rate-shopping solution that supports some surprisingly complex order fulfillment scenarios. 

Read on to learn more and view a short demo video.

Better customer service by tracking on-time delivery and carrier performance

New Features, Strategy

With customer expectations of fast and reliable delivery at an all-time high, it's more important than ever to have comprehensive shipment tracking available for your entire team. Tracking numbers and links can help you see the status of individual shipments but can't help you monitor the bigger picture of late or delayed shipments across all of your carriers, shipments, and customers.

What if there was a way to continuously track shipments as they leave your facilities with proactive visibility of exceptions or late deliveries?

With Pacejet Carrier Performance Management (released in 18.1 earlier this year) your team has access to an "active tracking system" that continuously pings carrier APIs to track shipments as they leave your facility, move through carrier networks, and arrive at customer locations. You'll know when shipments were delivered late, when shipping exceptions occur, when deliveries will be late, and you'll gain a comprehensive view of on-time delivery performance for all of your carriers.

Read on to learn more and view a 6-minute demo video.

Pacejet loves to uncover shipping trends and truths that help us improve customer operations, save money, and move businesses forward. That's why we believe in the science of shipping—because companies are ever-evolving and data, analytics, and flashes of brilliance can help you get where you want to go.

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