One of the more frustrating shipping errors is a simple addressing mistake that results in a carrier charge-back fee, a returned shipment, or both. With the growth of online commerce and more shipments coming from multiple channels, it's easier for addressing errors to creep into ordering and fulfillment processes. Fortunately, Pacejet offers an address verification and correction service that helps you find and fix bad addresses before you try to use them.
2014 was a year of change and challenge in the shipping industry. Fuel spikes and then drops, driver shortages, rate increases, lower-than-expected holiday sales, and new dimensional rules for pricing parcel shipments were just a few of the "big stories" that made it difficult for shippers to keep up. But with the new year, many shippers are finding themselves positioned to think positively about growth and focus more on profit.
Sometimes you need to quote the cost of shipping at multiple times during the life-cycle of an order to ensure you get the best rates and services for you and your customers. Pacejet provides tools and ERP-integrated business processes that help you include real-time freight quoting with e-commerce websites, sales quotes, sales orders, order fulfillment, and other transactions. Having real-time shipment pricing information available as an integrated part of your sales and fulfillment processes can increase sales win rates while helping you keep a tight eye on profit margins.
With all the focus on sales orders, item fulfillment, and customer service, we sometimes forget that there are other order types in the world and that shipping costs money for those orders too! Pacejet considers transfers orders just another movement of inventory from one location to another, using a carrier, and involving an integrated ERP transaction, in this case transfers between your locations. In fact it could be more impactful for your business to use Pacejet features like additional carriers and rate shopping with transfers than even sales orders, since your company probably pays for all of the cost for transfer shipments between locations rather than charging some to customers.