Topo Designs reduces retailer chargebacks by over 85% and experiences 89% warehouse employee retention.
Topo Designs is a Colorado-based outdoor gear company with a loyal following and a very distinct ethos: Do right by customers, employees and the planet. Attraction to an outdoorsy lifestyle has led to substantial growth over the past few years. The company realized that its growth goals outpaced its software’s capabilities and a modern ERP was required. Customer communications and order accuracy were suffering and significant growth in its wholesale business was adding a layer of complexity. An alternative was needed to allow for the management of the entire merchandise lifecycle.