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Fully Connected Shipping

7 top blog posts of 2017: happy holidays edition

Pacejet - Articles, Pacejet - Holidays

Tis the season for end of the year blog posts! We want to wish you and your team happy holidays and provide some end of the year reading for those of you still working to get packages out for last-minute shoppers (or to restock the shelves for after the holidays).

In evaluating the top posts for the season, we only looked at posts created this year. Although we love how many of you still enjoy our content from previous seasons!

Read on to discover the top 7 Pacejet blog posts our subscribers couldn't live without in 2017.

Are you ignoring packaging optimization and losing profits?

Pacejet - Tips and Tricks, Pacejet - Articles, Pacejet - Strategy

Your packaging strategy has a direct impact on your bottom line. If you use too much packaging, you incur unnecessary costs in materials and carrier charges. Use too little, and you fail to protect your products, leaving you with significantly higher costs to replace the original items and send them to the customer a second time.

What may seem like only a couple of dollars wasted at a time, when you have thousands of boxes shipped every month, can quickly turn into thousands or millions of dollars lost every year.

Let’s explore a few of the main reasons why packaging optimization should be a priority.

4 Things to Know About US Shipping Investigations

Pacejet - Articles, Pacejet - Carriers

News broke this week about an investigation launched by the United States Justice Department (DOJ) into container shipping companies. The DOJ has ordered top executives to testify in an antitrust investigation, which is exploring whether shipping companies have been price-fixing

Shipping executives were in San Francisco for a large meeting last week, as members of the International Council of Containership Operators, commonly known as the Box Club. Crashing the meeting, the DOJ issued supoenas to multiple companies in attendence.

Here's what we currently know about the investigations and how it might impact you.

The Perfect Customer Order Hinges on Fulfillment

Pacejet - Articles

As a company that ships, you know that you can get everything right with an order, but a customer's satisfaction depends on the shipping experience.

If the item arrives late, a holiday can be ruined. If it arrives broken or doesn't arrive at all, you have fees and replacements to handle. In a world where merchants are increasingly competitive online, success depends on perfecting the customer order process from start to finish in order to keep and grow your customer base.

Ultimately, customers want their order at the best price, delivered on time and as promised, to the destination of their choice. It's your challenge to make that process as seamless as possible.

Here are some steps that companies need to take to perfect the customer order process.