Many shipping processes still exist in isolation, as they usually require manual intervention, which ends up eating into the shippers’ time. In fact, many shippers must jump through several different hoops in order to accomplish and fulfill their shipment orders. This can become quite tedious and inefficient as orders continue to pour in for the modern enterprise.
Whether your business ships parcels to people, pallets to stores, or a combination of both, the agility of your shipping ecosystem can make or break your bottom line. By leveraging a fully connected system, you are able to remove outdated systems and technology, saving you time and money. We’ve put together the 4 essentials you need to elevate your business to a modern enterprise.
Remove outdated systems, multiple portals, and time-consuming manual entry with these key insights.
We don't often write about our own experiences with shipping, but I had a recent residential freight delivery experience with Estes and their subsidiary, Estes Forwarding Worldwide (EFW). This all started with a 10-year old's fervent desire for a basketball hoop.
We live in a suburban neighborhood, and I would guess that about 10% of all homes have a basketball hoop. That fact along with the fact that our neighborhood park had a basketball hoop did not deter my son from begging and pleading for a basketball hoop of his very own. This led me to adventures in e-commerce, searching for the best deal, which we discovered to be Walmart. I never really gave much thought to the shipping of the hoop, as I figured they would use FedEX or UPS. But I underestimated the sheer size and weight of the item, which meant that it would require specialized residential freight delivery.
As we head into one of the next major U.S. holidays—Valentine's Day—it's a great time to take note of what we experienced and learned during the November-January holiday season. If there's one thing we know, holidays are likely to lead to an influx of returns.
Consumers were expected to return about 1.4 million packages on National Returns Day (January 3rd), according to a press release from UPS. This is an 8% increase from the amount last year, making January 3rd, 2018 the busiest day for carriers nationally. An estimated 5.8 million return packages were shipped back to retailers the first full week of January this year.
Whether you are bracing for post-Valentine's Day return chaos, or want to retool for next year—there are a few things that you can do to keep your customers happy and keep your bottom line safe.