We don't often write about our own experiences with shipping, but I had a recent experience with Estes and their subsidiary, Estes Forwarding Worldwide (EFW). This all started with a 10-year old's fervent desire for a basketball hoop.
We live in a suburban neighborhood, and I would guess that about 10% of all homes have a basketball hoop. That fact along with the fact that our neighborhood park had a basketball hoop did not deter my son from begging and pleading for a basketball hoop of his very own. This led me to adventures in e-commerce, searching for the best deal, which we discovered to be Walmart. I never really gave much thought to the shipping of the hoop, as I figured they would use FedEX or UPS. But I underestimated the sheer size and weight of the item.