Shipping matters. What do we mean? You or someone you know likely has a story about an order that arrived damaged or with the wrong item, that ruined the experience with not just the brand, but the shipping carrier, too. 

As eCommerce businesses try to accelerate their growth, it's crucial to understand the pivotal role that shipping can play in making or breaking the business. 

On this episode of The Link Podcast, Chief Product and Technology Officer, Ron Lee joins Diego Praderi at Tavano Team to discuss the importance of optimizing shipping processes. 

Global pioneer in muscle recovery reduces order processing time by 75% 

COLUMBUS, OH ―November 07, 2022―Pacejet, a 3G company and leading provider of multi-carrier shipping and parcel solutions, today announced the successful implementation of Pacejet at Tiger Tail USA, a pioneer in muscle recovery. Tiger Tail USA is the manufacturer of award-winning muscle care tools and education programs, including patented foam rollers and massage balls, that are distributed worldwide to physical therapists, consumers, sports teams and corporate wellness muscle care programs. Tiger Tail USA launched Pacejet to bolster growth, ensure reliable product fulfillment, and seamlessly support manufacturing and distribution shifts without disruption. The resulting solution has given the company a platform for continued growth.

As your business grows, you start working with larger trading partners, and more of them. Pretty soon, the processes that worked to ship products direct-to-consumer, or small retail outlets simply cannot handle the volume or complexity. Welcome to the world of retail compliance.

How does your business choose which carriers to ship with? The difference between carriers comes down to more than rates—also important is their level of service and reliability to deliver your products. There are various factors that influence whether you should utilize a particular carrier, and these factors make diversification important.