The retail climate is constantly changing. Being prepared for more e-commerce companies pushing out 2-day (or faster) shipping is imperative to the success of your business. As consumers demand their purchases quicker and quicker, what is your business doing to remain competitive with behemoths like Amazon?
We call it the “Amazon effect” but consumers now expect options for their shipping that include things like, 2-hour delivery and two-day delivery. We all want what we want, when we went it— from take-out to groceries or household needs, consumers have been asking for things faster and faster.
“Ten years ago, people thought two-day shipping seemed really fast; now we think two-hour shipping and one-hour shipping will be the standard.” — Stephenie Landry, head of Amazon Prime Now
How does your business compare to your competition for fast shipping services?
Thinking about your carrier network now is more important than ever. Having the right partners in place to help enable more efficient shipping is just one of the ways you can ensure your customers are getting what they want.
Pacejet has an expansive carrier network and is constantly evolving this network to better fit customer needs. If you don’t see a carrier listed in our network, let us know. We’d be happy to have a consultation to help assess your needs, you carrier choices, and ways we can make sure you have a smooth transition to using Pacejet.
Give your customers what they crave
In addition to fast service, two-day delivery, and the ‘I need it now’ mentality, give your customers what they crave. They are looking for transparency and ease of use. Simple things like providing your order confirmation via email, immediate shipment tracking information once their package or pallet has left the facility, or even just highlighting your return policy at multiple stages in the buyer’s journey can help potential customers find it easier to do business with you.
Right now, your competition is probably already doing one or all of these things. What are you doing to remain at the top of your consumer's minds so that when they make a purchase decision, they choose your business?
Each shipment is a chance to surprise a delight your customers. Pacejet can help you do that.
Learn how you can apply the science of shipping
Pacejet helps you transform the shipping dock into a launching pad for profitability. This starts with best-in-class, cloud-based, super-fast shipping services, surrounded by consultative support that enables customers to thrive in the 21st-century shipping economy.
For more information on Pacejet shipping software, visit http://pacejet.com, call 877-722-3538, or email info@pacejet.com.
