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What if your carrier strategy was like your investment strategy?

Posted by Cara Posey on 11/10/17 8:52 AM

Many of us invest money in a 401K, an IRA, or have a broader investment portfolio. When it comes to making money for ourselves, it seems natural to diversify where money is going to make the biggest impact by increasing your savings. But you also don't want to lose it all due to one bad stock.

So what would happen if we applied this investment strategy to your business and how you manage your carriers? In this post, we will look at some of the fundamentals of how investment strategy and carrier strategy can be aligned. This will help your business benefit from your carrier plan as part of your overall shipping strategy or operations strategy.

Read on to learn more about creating your carrier portfolio.

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Topics: Tips and Tricks, Strategy, Carriers

5 tips to drive shipping success this holiday season

Posted by Cara Posey on 10/20/17 1:01 PM

The holidays can be your most profitable time of the year, but it can also be the most stressful. With orders coming in thick and fast, a few wrong moves can put you in a tailspin. No one intends to find headaches during the holidays, but they often happen when you least expect them.

There’s your inventory, shipping supplies, and processes to consider. All elements play a crucial role in the success of your business. If there’s a kink in the line, you could quickly find yourself sidelined with orders backing up for days or even weeks. And we all know this means an unhappy company and unhappy customers.

If you do the groundwork now, you’ll put yourself in top position when the sales really start rolling in. We want you to be prepared for the busy times ahead. So read on to find out how you can avoid common problems and stay in control this holiday.

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Topics: Tips and Tricks, Strategy, Holidays

Your holiday shipping health check – Are you ready?

Posted by Cara Posey on 9/22/17 8:30 AM

As the holiday season approaches, preparation is key to a successful shipping process. The more prepared you are to handle a flood of orders, the happier your customers will be, whether they are buying online or in the store.

It’s never too early to start thinking about your shipping plans, and chances are you are in planning mode right now. 

For the unprepared retailer, higher order volumes during the holidays can quickly spiral out of control. If you haven’t built a solid plan, lined up extra staff, bought additional packaging, or established relationships with the right carriers, then partners and customers can be left frustrated with delays or damaged goods. And you risk losing valuable repeat business and damaging your word of mouth during the most critical time of the year.

That’s not exactly the impression you want to leave during the holidays, when you have the best chance to generate loyalty with great experiences. If we learned anything from last year, a player like Amazon can change the holiday schedule in a flash and impact you when you least expect it, so taking the time to perfect your process before Halloween will serve you well.

At Pacejet, we want to make sure companies remember that the space between the shipping dock and the customer determines your success. Read on to see our holiday shipping health check to help you get your shipping operations in order this holiday season, hopefully avoiding potential pitfalls along the way.

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Topics: Tips and Tricks, Strategy, Holidays

5 shipping practices businesses need to deliver an exceptional customer experience

Posted by Cara Posey on 9/1/17 10:21 AM

You may not realize it, but your shipping strategy is one of the most crucial elements defining the success of your business. In today’s world, consumers expect nothing less than a stellar customer experience from purchase through to delivery. Even if you have the best product in the world, it doesn't matter if your shipping operations miss the mark.

As Amazon paves the way in the e-commerce industry with their unbelievable offers and streamlined delivery service, businesses must raise their game if they want to stay competitive. Here are five practices you can put in place to make sure you deliver an exceptional customer experience every time a package leaves your warehouse.

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Topics: Tips and Tricks, Strategy

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