Part of our ongoing research with shippers is to keep working on ways to use shipping data to help users make better decisions in managing costs. One topic we talk about quite a lot is when and how shippers make the trade-off between choosing the lowest cost carrier+service or choosing a specific carrier+service for a business reason. Typically shippers go with the lowest cost if they are paying, will use whatever the customer wants if they'll pay, and make override decisions based on interactions with customers. With hundreds or thousands of shipments happening per day, however, it can be difficult to answer the question "Are we making these decisions the right way to optimize our costs with the service levels we want?"
In the latest Pacejet release, we added some new data management plumbing to improve how users can see the impact of their carrier and service choices on total shipping costs. To actually make the analytics support available for use, we're now releasing a new tool called the "shipment savings" report. We're excited about the new visibility this tool provides, so thought we'd tell you a bit more about how it might help your business.
Making decisions during shipping execution
Ignoring the shipping workbench, batch, and other uses-cases to keep things simple for this explanation, users will at some point a) use Pacejet rate shopping to find the lowest-cost option and ship, b) use rate-shopping and then override and choose a different option, or c) just process a shipment that was already preset to a specific carrier and class of service.
Tracking the decision you make and available options
Closer look at the shipment savings report
Detail breakout for each category of shipment savings
Drill-down to see the actual freight quote results